- Initiating Returns: To return an item, log into your account and select the order in question. Follow the steps provided to generate a return request.
- Inspection & Approval: Once we receive your returned item, our quality assurance team inspects it to ensure it meets our return criteria. Approved returns are processed swiftly.
- Refunds & Exchanges: Depending on your preference, you can opt for a refund or exchange. Refunds are typically processed within 5-7 working days.
Shopexng’s return policy is designed with flexibility and convenience in mind, ensuring a positive shopping experience.
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